My In-Home Support Card
From the team at Ideas.
The contact card that keeps your care team all in one place.
My IHS Card turns your paper contact card into a digital ID that lives on your phone. Add it to your wallet and you’ll always have the details of every service and support person involved in your care – no more digging through drawers for a phone number when you need it most.
One card. Every contact. Right there in your wallet.
Once you’re set up, your card sits alongside your other passes in Apple Wallet or Google Wallet. Whether it’s your GP, your in-home support worker, or the nearest hospital, everything you need is one tap away – easy to find, easy to share, and easy to keep up to date.
Get set up in three simple steps.
Download the app.
Get My IHS Card from the App Store or Google Play in under a minute.
Enter your details.
Add your own contacts, or those of someone you support – family members and carers can set up and manage a card on behalf of a loved one.
Add to your wallet.
Save your card straight to your phone’s wallet, ready to show or share whenever it’s needed.
Supported by the Australian Government Department of Health, Disability and Ageing. In partnership with Sector Support and Development Loddon Mallee and Riverina Murray.
Get the App!
Download My IHS Card today and carry your care contacts wherever you go. Built with older Australians in mind, it’s simple to set up, easy to read, and there whenever you need it – for you, or for someone you care for.
Need to set My IHS Card for someone else?
Managing care for a family member or client? Ask them to invite you by email, then log in through the Carer web portal to add and update their details on their behalf. One login, as many clients as you need – so you can keep every card current, no matter how many people you’re supporting.
Frequently Asked Questions
Got questions about My IHS Card? Here are some of the things people ask us most.
Who can use My IHS Card?
Anyone can use My IHS Card – it’s not limited to people receiving Commonwealth Home Support Program (CHSP) services. Whether you’re supported by a provider, family, or friends, or you simply want your care contacts in one place, this card is for you.
How much does it cost?
My IHS Card is free forever. My IHS Card has been funded and subsidized by the Australian Government. There are no sign-up fees, subscriptions, or hidden costs – now or in the future.
Do I need a smartphone to use it?
Yes, you’ll need a smartphone to download the app and save your card to your wallet. If you’re helping a family member or friend set theirs up, you can manage their card from your own phone on their behalf.
Can someone else manage my card for me?
Yes. Family members and carers can create and manage a card for someone they support, so contacts stay current even if the person receiving care isn’t comfortable using an app themselves.
What happens if my care contacts change?
You (or whoever manages your card) can update your contacts at any time, so the information in your wallet is always current.
Is my information secure?
Yes. Your details are stored securely and only used to keep your care contact card accurate and accessible to you.
Do I need the internet to use my card?
Once your card is saved to your phone’s wallet, it’s available to view even without an internet connection.
Free forever, for everyone.
My IHS Card is available – and free forever – to anyone who wants their care contacts in one place. Whether you’re supported by a provider, a family member, or a friend, there’s no cost to set up your card, add your contacts, or keep it updated over time.
